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Return Policy

  1. To exercise your right of cancellation, you must give written notice to the Wall Designer by hand, post or the contact section of our website, within 14 days of purchase, giving details of the goods ordered and (where appropriate) their delivery.
  2. For Custom Made Signs / Stickers, it must be understood that this product is, and will be, manufactured to you exacting requirement and will, therefore, be unique to you. In this instance, we cannot accept any returns of these, particular, items unless subject to paragraph 3.
  3. Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Wall Designer at your own cost. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed goods we shall, either collect the goods from you or ask you to return the goods yourself and possibly refund you the reasonable postage costs.
  4. Once you have notified us that you are cancelling the contract, the Wall Designer will refund or re-credit you within 5 days for any sum that has been paid by you or debited from your credit card for the goods.